Zenefits offers online HR & payroll software, along with benefits and insurance management for small and medium employers. Their website states it offers:
...free online HR Software that gives your team a single place to manage all your human resource needs - payroll, benefits, compliance and more.
In offering these services, they have taken over accounts previously managed by independent brokers and agencies in California (and across the U.S.), giving them a reputation for taking away business to some industry observers.
Employee Benefit Advisor magazine recently featured an article about the CEO and their company, defending its business model, and assuring its readers it is not "anti-broker":
BuzzFeed published another article from the consumer point of view, showing the good and bad that can come from losing that "personal touch":
With its explosive growth and ..."its stated goal of eliminating middlemen like insurance brokers, Zenefits has become a threat to its entrenched competition faster than most startups":
If you're an agent, have you had any clients switch to Zenefits? Any employers/employees who use Zenefits, please share your comments/experience below.